1. Who we are
Simply ICT (“we”, “us”) provides managed IT services, web design and hosting, and hardware and infrastructure services to Australian businesses. We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth).
2. What we collect
We collect information you give us — such as your name, business name, email address, phone number and the details of your enquiry or service request. We may also collect technical information needed to support your systems, and standard website usage data (such as pages visited).
3. How we use it
We use your information to respond to enquiries, deliver and invoice our services, provide support, meet legal obligations and improve our website and services. We do not sell your personal information.
4. Sharing
We only disclose personal information where needed to deliver our services (for example, to our hosting or software providers), where you ask us to, or where the law requires it. We do not send your information overseas unless necessary to provide a service you requested.
5. Security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access — including secure systems, access controls and staff training.
6. Cookies & analytics
Our website may use cookies and privacy-respecting analytics to understand how visitors use the site. You can disable cookies in your browser.
7. Access & correction
You can ask us for access to the personal information we hold about you, or ask us to correct it. We will respond within a reasonable period.
8. Complaints
If you have a concern about your privacy, contact us at info@simplyict.com.au. If we cannot resolve your concern, you may complain to the Office of the Australian Information Commissioner (oaic.gov.au).
9. Contact
Questions about this policy: Simply ICT, North Lakes QLD 4509, info@simplyict.com.au, 07 5329 7997.